How to configure your WhatsApp account for companies

Learn to configure your WhatsApp account for companies and improve customer service; This application has become an essential tool for SMEs, companies and businesses of our times.

WhatsApp Business or WhatsApp for companies has improved the attention and quality in terms of customer service; This allows us to automate certain services and better invest our time. Also, thanks to its functions, it will allow you to create good digital marketing strategies.

What is it and how to configure your WhatsApp account for companies?

WhatsApp for companies in a new version of the most used and known instant messaging worldwide; its objective is to recover and optimize the services of the companies. The application comes with functions and tools that will allow you to serve the customer efficiently and quickly.

To activate and configure your WhatsApp account for companies, you must perform the following steps:

•             Step 1: Download the WhatsApp Business application on your cell phone.

•             Step 2: Enter your number and verify it. It is recommended that you do not use your personal number since it would not be good to mix your personal contacts with your clients; apart that the application will not allow it.

•             Step 3: Add your company data, that is, go to the upper right to the three points and select the Settings option. While there you can enter information such as:

-Location

-Description of the company

-Hours work

-Sitios Webs -

and more.

•             Step 4: Automate your messages, you can automate welcome messages, notify you that you will be absent and give quick responses. To configure it you will need to go to Settings and select messaging tools; there you will see the options for the messages.

Benefits of using WhatsApp for companies

You begin to perceive the benefits of whatsapp for companies as soon as you set up your account; When your account is set up, you can provide necessary information to your clients, for example your address, work hours, websites and more.

You can incorporate a catalog so that your clients know your products and services; This allows customers to detail the physical characteristics of the product, know the price and make sure if the merchandise is available. In this way, your work team saves time and the client will be well served.

With the automatic responses you manage to maintain good customer service; You may notice that the scheduled messages will be activated automatically when a person starts a conversation. Set up welcome messages will show that you have an interest in communicating smoothly.

You can also take advantage of those frequently asked questions and establish quick answers; by configuring this tool you will be optimizing the shopping experience, another function is that you can connect your facebook and instagram accounts with your whatsapp business account to create successful campaigns.

Another benefit you get when setting up your WhatsApp account for companies is that you can tag and classify your customers. As customers begin to interact with you, you can assign them to a label or classification; this will also allow you to group conversations by topic.

If you are a small, medium or large company and you still do not use WhatsApp for companies; It is time for you to download this app and use it to improve your customer service. Remember this app allows you to better use your time and invest it appropriately.

  primewebreviews       knowaboutanything       newcomputerworld         techstacy

  theuniversalbeauty

 

 

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